Amazon — Policy Change

Executive Summary

Amazon's Ring ended its 'Request for Assistance' program that had allowed over 2,100 police departments to solicit doorbell camera footage directly from users through the Neighbors app. Starting in February 2024, law enforcement would need to submit formal legal requests such as warrants or subpoenas to obtain video footage. The EFF called it 'unquestionably a victory,' though noted that Amazon retained the ability to share footage directly with police in cases involving 'imminent danger of death or serious physical injury.'