Amazon — settlement

Executive Summary

The FTC began sending $5.6 million in refunds to Ring customers affected by the company's privacy and security failures documented in the 2023 enforcement action. Over 117,000 customers who had their Ring accounts compromised by hackers or whose videos were improperly accessed by Ring employees between 2017 and 2020 were eligible for refunds via PayPal or check. The refunds marked the tangible consumer restitution phase of the FTC's landmark action against Ring.