Amazon — Enforcement

Executive Summary

The FTC charged Amazon's Ring division with failing to restrict employees' and contractors' access to customers' private video recordings, resulting in a $5.8 million settlement. The complaint revealed that a Ring employee viewed thousands of videos from at least 81 female users' bedroom and bathroom cameras, and that over 55,000 U.S. customers suffered credential-stuffing attacks between 2019 and 2020 due to Ring's failure to implement basic security measures like multi-factor authentication. Hackers used compromised cameras to racially harass children and threaten families.